Terms and Conditions
Please read carefully the terms and conditions as stated below:
From time to time, it will be necessary to update these Terms and Conditions without notice.
Any order placed is provisional until RJH Joinery Wales Ltd receives a deposit and/or signed
receipt slip of which will be deemed to be the client’s acceptance of these terms and conditions.
On placing an order, a non-refundable deposit as stated on the quotation is required before work can commence.
Refunds will be offered solely at the discretion of RJH Joinery Wales Ltd.
Any cancellation will incur the full cost of the project.
Prices and Payment
Any prices agreed through a formal estimate are valid for 30 days from the date of that estimate.
The final balance may be subject to change depending on any changes made from the original quotation after commencement of work, any changes will have to be agreed in writing at the discretion of RJH Joinery Wales Ltd.
All goods & services shall remain the property of RJH Joinery Wales Ltd until full settlement is made.
Payment is by cash, cheque, or BACS. We can also take payment by credit/debit card. Please note that we do not store credit card details nor do we share customer details with any 3rd parties.
If your cheque is returned by the bank as unpaid for any reason, the client will be liable for a ‘returned cheque’ charge of £25
Settlement of the invoice in full, less any advanced payment, must be made on completion/delivery of goods, unless prior arrangement for credit facilities has been arranged with RJH Joinery.
All delivery dates are approximate and RJH Joinery Wales Ltd cannot be held responsible if changes occur.
RJH Joinery Wales Ltd understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to the agreed credit terms.
Cancellation by the Company
RJH Joinery Wales Ltdreserves the right to cancel an order at any time and without prior notice if:
The client fails to comply with these terms and conditions.
The client is more than 28 days in arrears with payment to RJH Joinery Wales Ltd for previously supplied goods / services.
The client is unable to pay its debts as they fall due.
Glazing units are guaranteed by RJH Joinery Wales Ltd for a statutory 1year period, after that the glazing manufacturers guarantee applies.
All joinery is guaranteed for 1 year. Please note that timber is a natural product and can be subject to change in dimension and character, RJH Joinery Wales Ltd will not be held responsible in these events.All joinery supplied must be treated after installation by the client not RJH Joinery Wales Ltd.
Any electrical work to be supplied by the client.
Onsite fitting: RJH Joinery Wales Ltd will not be responsible for any incidental making good ie: plastering, rendering. This will be carried out by the client.